Case Studies

Proven impact.
Validated ROI.

Not projections. Not estimates. Actual, measured operational outcomes from real deployments — quantified in pounds, minutes, and passengers protected.

British Airways · Deep Dive

How Flo.w delivered £3.1M at Heathrow

The ROI is broken down into four distinct operational pathways — each independently validated. Together they represent a credible, auditable case for Flo.w's value at one of the world's busiest airport hubs.

01

Stand & turnaround optimisation £1.12M / year

Flo.w surfaces real-time stand occupancy, departure readiness, and airside movement data in one view — giving dispatchers the intelligence to intervene before delays occur.

  • ~2,800 proactive interventions per year
  • Average 4 minutes saved per intervention
  • £100/min EUROCONTROL benchmark unit cost
  • Conservative 50% attribution to Flo.w visibility
2,800 × 4 min × £100 × 50% = £1.12M
02

EU261 compensation avoided £718K / year

EU261 compensation for flights delayed over 3 hours ranges from €250–€600 per passenger. Flo.w's predictive alerts identify flights approaching the threshold in time to take action.

  • ~25 critical saves per year
  • Average 150 passengers per flight
  • Average €350 per passenger saved (€250–€600 range)
  • Blended with fuel, crew, and handling cost avoidance
25 × 150 × £350 + cost avoidance = £718K
03

Hub connection integrity £609K / year

At-risk connections are identified in real time — giving ops the window to hold aircraft, fast-track passengers, or rebook proactively rather than reactively.

  • ~1,500 at-risk connection passengers protected annually
  • £150 average rebooking / accommodation cost avoided
  • Reduced IRROP handling cost and goodwill compensation
  • Plus: revenue retention from saved connections
1,500 × £150 + IRROP savings + revenue = £609K
04

Ground movement & towing efficiency £413K / year

Real-time visibility of tug fleet positions and turnaround timelines allows dispatchers to optimise tow sequencing and cut idle time.

  • ~20–25% reduction in tug idle time
  • Faster aircraft pushback sequencing at T5
  • Fuel burn savings during extended ground holds
  • Reduced overtime for ground handling crews
Fleet efficiency + fuel + OT savings = £413K
Total validated annual ROI
£3.1M
£1.12M + £718K + £609K + £413K
More Case Studies

Deployed across aviation & rail

Heathrow Airport Ops
Real-time airside awareness across 78 stands

Flo.w provides Heathrow's operations team with live stand occupancy, movement tracking, and airside event monitoring — integrated with their existing data feeds.

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London Gatwick Airport Ops
Turnaround visibility across North and South terminals

Real-time departure board intelligence and stand management support for Gatwick's operations centre — with historical replay for incident review.

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LNER Rail Ops
Live train tracking from London Kings Cross to Edinburgh

Flo.w's rail module gives LNER's performance team live OTP visibility, delay prediction, and at-risk connection intelligence across their East Coast Main Line network.

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IAG Cargo Cargo Ops
Airfreight flow tracking at LHR

IAG Cargo use Flo.w to track cargo movements and warehouse throughput — linking freight events to inbound aircraft positions for predictive dwell management.

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Miami Airport Airport Ops
Operational intelligence for a major US international hub

MIA's operations control team use Flo.w's situational awareness platform to monitor surface movement, stand occupancy, and airside events across one of the US's busiest international airports.

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UK CAA Regulatory
Airspace analytics for the UK regulator

Emu Analytics provides the UK Civil Aviation Authority with data analytics tooling for airspace monitoring, safety performance analysis, and strategic airspace planning.

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See it in action

Your operation.
Your ROI story.

Every airport and network is different. Let us show you exactly what Flo.w would look like for your operation — live, on screen, with your data.