AI-Powered Decision Support

The right call.
Every time.

Flo.w gives aviation and rail operations leaders real-time situational awareness, AI anomaly detection, and decision support — so every delay is predicted before it costs you.

£3.1M
Validated annual ROI British Airways · Heathrow Hub · 2025
Flo.w · Mission Control · LHR Live
⚡ AI Recommendation
Stand conflict at T5-S56 — redirect BA208 to T5-N42
▲ Saves 8 min · Risk: Low
BA307 MUC → LHR 14:20 On time
BA208 JFK → LHR 14:47 +12 min
BA491 DXB → LHR 15:03 Hold
1 active alert BA491 approaching EU261 threshold — ground hold 14 min

Trusted by the world's leading aviation & rail operators

British Airways
Heathrow
London Gatwick
IAG Cargo
QANTAS
LNER
UK CAA
Miami Airport
British Airways
Heathrow
London Gatwick
IAG Cargo
QANTAS
LNER
UK CAA
Miami Airport
Validated Impact

Operations intelligence
that pays for itself

Every minute of airside delay costs ~£100. Flo.w doesn't just show you what's happening — it tells you what to do about it, and what it will cost you if you don't.

£0M
Validated annual ROI
British Airways · 2025
0
Proactive interventions
per year at LHR
£0
EUROCONTROL benchmark
cost of airside delay
0
Average time saved
per intervention
The Flo.w Platform

From situational awareness
to AI-guided action

Flo.w is built on three interlocking capabilities — giving your ops team a complete, intelligent picture and the tools to act decisively.

🗺️
01 · Sense

Real-time situational awareness

Live airside maps, indoor landside mapping, and schematic process views for baggage and passenger flow — everything visible, in one place, in real time.

Explore features
🧠
02 · Predict

AI anomaly detection & prediction

Machine learning flags deviations before they escalate. Ground holds, stand conflicts, EU261 thresholds, FDP breaches — all predicted in real time, not reported after the fact.

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03 · Decide

Decision support & NLP

AI-ranked action recommendations with quantified risk and cost. A natural language interface lets you ask your operational data anything — in plain English.

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AI & Machine Learning

Don't just see
the operation.
Understand it.

Flo.w's AI layer transforms raw operational data into ranked decisions — giving your team the right answer before the problem becomes a delay.

🔍

Anomaly Detection

Statistical models flag deviations from expected behaviour the moment they occur — stand dwell, taxiway speed, hold patterns, push-back timing.

📡

Predictive Alerts

Know about the ground hold, EU261 threshold, or FDP breach before the clock starts. Flo.w predicts — it doesn't just report.

Decision Recommendations

Ranked action options with quantified risk, cost, and time impact — so controllers can act with confidence, not instinct.

💬

Natural Language Interface

Ask your operational data anything. "Why is stand 54 delayed?" "Show me all ground holds over 10 minutes this morning." Instant answers.

⏮️

Historical Replay

Navigate to any point in time. Replay the operation exactly as it happened — for post-incident review, training, or root-cause analysis.

Decision Support · Active Recommendations Live
Stand Conflict High
BA208 (JFK→LHR) inbound to occupied T5-S56 — ETA 14:47, current occupant departs 14:52
★ RecommendedRedirect to T5-N42 −8 min
Hold short of stand — wait +6 min
Remote stand T2-R04 +22 min
EU261 Risk Medium
BA491 (DXB→LHR) currently 14 min ground hold — EU261 triggers at 150 min total delay
★ RecommendedPrioritise pushback clearance now Avoids £71k
💬 Natural Language Query
"Show me all ground holds over 10 minutes in the last 2 hours"
3 events detected. BA491: 14 min (taxiway W, stand occupied). BA307: 11 min (runway queue). QF3: 10 min (de-ice queue). Total fuel burn: ~240 kg.
Solutions

Aviation. Rail. Transport.

Flo.w is deployed across aviation, rail, and ground transport operations — the same powerful platform, tailored to each domain.

🗺️

Real-time airside maps

Live positions of every aircraft, vehicle, and asset on airport surface.

🏢

Indoor & landside mapping

Baggage flow, passenger flow, terminal occupancy — visualised in real time.

⏱️

Air hold & ground hold detection

Holding patterns detected, timed and linked to arriving flights automatically.

📊

Performance metrics (D15, A15, D0, A0)

Real-time OTP KPIs with RAG status vs. admin-set targets.

⚠️

EU261 & FTL alerting

Proactive alerts before compensation thresholds are crossed — not after.

Flo.w Aviation platform screenshot
Contact us for a live demo

🚄

Live train tracking

Real-time positions across the network — surface and underground.

🕐

Delay prediction & cascade modelling

Identify delay cascades before they propagate across the network.

🔄

Platform & rolling stock visibility

Live occupancy and dwell time at every platform.

🚨

Incident & disruption alerting

Automated alerts for dwell exceedances, non-starts, and diversions.

📈

On-time performance reporting

Real-time and historical PPM with drill-down to service and route level.

🚄

Flo.w Rail platform screenshot
Contact us for a live demo

🚌

Ground vehicle tracking

Real-time positions and journey data for ground support equipment fleets.

📍

Fleet utilisation analytics

Journey count, idle time, route hotspots — across any fleet or sub-fleet.

🗺️

Geofence & zone monitoring

Live alerts when vehicles enter or exit defined zones — airside, landside, restricted.

🔋

Tow & pushback tracking

Detect, time and log every tow event — with or without a GSE data feed.

🚌

Flo.w Transport platform screenshot
Contact us for a live demo

Case Study

Proven ROI. Not projected.

British Airways

£3.1 million in validated annual ROI for British Airways at Heathrow

"Emu Analytics' software allows us to reduce any inconveniences to our customers and ensure that our teams have the right information at the right time."

Richard Anderson · Director of Global Operations, British Airways

Read the full case study →
£1.12M
Stand & turnaround optimisation
2,800+ interventions · £100/min
£718K
EU261 compensation avoided
25 critical saves per year
£609K
Hub connection integrity
~1,500 at-risk passengers protected
£413K
Ground movement & towing
20–25% efficiency improvement
What ops leaders say

Trusted by people who
can't afford to be wrong

★★★★★

Emu Analytics' software allows us to reduce any inconveniences to our customers and ensure our teams have the right information at the right time to make critical decisions.

RA
Richard Anderson
Director of Global Operations · British Airways
★★★★★

The platform gives our control room a single coherent operational picture. The ability to go back in time and replay an incident has transformed how we handle post-event reviews.

OP
Operations Director
Major European Hub Airport
★★★★★

We see delays forming in real time — and now we can act on them before they cascade. The AI recommendations have become a core part of how our controllers make decisions under pressure.

CC
Chief Controller
UK Rail Network Operator
Insights

Intelligence for ops leaders

All articles
Ready to see it?

Every minute costs money.
Make the right call.

See how Flo.w gives your operations team the real-time intelligence and AI decision support they need — before the delay happens, not after.

Or email us at hello@emu-analytics.com