Total Operations Orchestration

The right call.
Every time.

Flo.w gives aviation and rail operations leaders real-time situational awareness, AI anomaly detection, and decision support, so every delay is predicted before it costs you.

£3.1M
Validated annual ROI British Airways · Heathrow Hub · 2025
Heathrow Hub · Live Operations LIVE
09L / 27R T5 T2 T3 T4 09R / 27L BA177 EK001 QF002 VS003 QF001 TUG·14 BUS·22 CAT·9 TWY A CLSD On time ATFM delay Taxiing
D15 87.3% ↑ 2.1pp
D30 94.1% ↑ 0.8pp
Movements 312 today
Alerts 7 active
BA 177
On Stand
LHR JFK
STD 14:35
ETD 14:38 +3
Gate T5‑A12
Reg G‑XWBA
Depart on time · 94% confidence
Active Alerts 7
ATFM slot delay
EK001 · 18 min · Now
Turnaround overrun
BA177 · T5‑B41 · 6 min ago
Crew late to report
QF002 · 22 min delay risk
Hold Status 4 Active
Ground Hold
Now 3
+30 min 5↑
Air Hold
Now 1
+30 min 0↓
Longest: EK001 · 18 min
OTP impact: −2.3pp D15

Trusted by the world's leading aviation & rail operators

British Airways
Heathrow Airport
London Gatwick Airport
IAG Cargo
Qantas
LNER
UK Civil Aviation Authority
Miami International Airport
IAG
Pittsburgh International Airport
British Airways
Heathrow Airport
London Gatwick Airport
IAG Cargo
Qantas
LNER
UK Civil Aviation Authority
Miami International Airport
IAG
Pittsburgh International Airport
Validated Impact

Operations intelligence
that pays for itself

Every minute of airside delay costs ~£100. Flo.w doesn't just show you what's happening: it tells you what to do about it, and what it will cost you if you don't.

£0M
Validated annual ROI
British Airways · 2025
0
Proactive interventions
per year at LHR
£0
EUROCONTROL benchmark
cost of airside delay
0
Average time saved
per intervention
The Flo.w Platform

From situational awareness
to AI-guided action

Flo.w is built on three interlocking capabilities, giving your ops team a complete, intelligent picture and the tools to act decisively.

01 · Sense

Real-time situational awareness

Live airside maps, indoor landside mapping, and schematic process views for baggage and passenger flow: everything visible, in one place, in real time.

Explore features
02 · Predict

AI anomaly detection & prediction

Machine learning flags deviations before they escalate. Ground holds, stand conflicts, EU261 thresholds, FDP breaches: all predicted in real time, not reported after the fact.

Explore features
03 · Decide

Decision support & NLP

AI-ranked action recommendations with quantified risk and cost. A natural language interface lets you ask your operational data anything, in plain English.

Explore features
AI & Machine Learning

Don't just see
the operation.
Understand it.

Flo.w's AI layer transforms raw operational data into ranked decisions, giving your team the right answer before the problem becomes a delay.

Anomaly Detection

Statistical models flag deviations from expected behaviour the moment they occur: stand dwell, taxiway speed, hold patterns, push-back timing.

Predictive Alerts

Know about the ground hold, EU261 threshold, or FDP breach before the clock starts. Flo.w predicts. It doesn't just report.

Decision Recommendations

Ranked action options with quantified risk, cost, and time impact, so controllers can act with confidence, not instinct.

Natural Language Interface

Ask your operational data anything. "Why is stand 54 delayed?" "Show me all ground holds over 10 minutes this morning." Instant answers.

Historical Replay

Navigate to any point in time. Replay the operation exactly as it happened, for post-incident review, training, or root-cause analysis.

Decision Support · Active Recommendations Live
Stand Conflict High
QF001 (SYD→LHR) inbound to occupied T3-A08: ETA 14:47, current occupant departs 14:52
★ RecommendedRedirect to T3-B14 −8 min
Hold short of stand (wait) +6 min
Remote stand T3-P22 +22 min
UK261 Risk Medium
QF009 (MEL→LHR) currently 14 min ground hold: UK261 triggers at 150 min total delay
★ RecommendedPrioritise pushback clearance now Avoids £71k
💬 Natural Language Query
"Show me all ground holds over 10 minutes in the last 2 hours"
3 events detected. QF009: 14 min (taxiway W, stand occupied). EK002: 11 min (runway queue). VS003: 10 min (de-ice queue). Total fuel burn: ~240 kg.
Case Study

Proven ROI. Not projected.

What ops leaders say

Trusted by people who
can't afford to be wrong

★★★★★

Emu Analytics' software allows us to reduce any inconveniences to our customers and ensure our teams have the right information at the right time to make critical decisions.

RA
Richard Anderson
Director of Global Operations · British Airways
★★★★★

The platform gives our control room a single coherent operational picture. The ability to go back in time and replay an incident has transformed how we handle post-event reviews.

OP
Operations Director
Major European Hub Airport
★★★★★

We see delays forming in real time, and now we can act on them before they cascade. The AI recommendations have become a core part of how our controllers make decisions under pressure.

CC
Chief Controller
UK Rail Network Operator
Solutions

Aviation. Rail.

Flo.w is deployed across aviation and rail operations: the same powerful platform, tailored to each domain.

Real-time airside maps

Live positions of every aircraft, vehicle, and asset on airport surface.

Indoor & landside mapping

Baggage flow, passenger flow, terminal occupancy: visualised in real time.

Air hold & ground hold detection

Holding patterns detected, timed and linked to arriving flights automatically.

Performance metrics (D15, A15, D0, A0)

Real-time OTP KPIs with RAG status vs. admin-set targets.

EU261 & FTL alerting

Proactive alerts before compensation thresholds are crossed, not after.

Flo.w Aviation: British Airways operations at Heathrow
Flo.w Aviation on mobile

Live train tracking

Real-time positions across the network, surface and underground.

Delay prediction & cascade modelling

Identify delay cascades before they propagate across the network.

Platform & rolling stock visibility

Live occupancy and dwell time at every platform.

Incident & disruption alerting

Automated alerts for dwell exceedances, non-starts, and diversions.

On-time performance reporting

Real-time and historical PPM with drill-down to service and route level.

Flo.w Rail: real-time operations intelligence
Insights

Intelligence for ops leaders

All articles
Ready to see it?

Every minute costs money.
Make the right call.

See how Flo.w gives your operations team the real-time intelligence and AI decision support they need, before the delay happens, not after.

Or email us at info@emu-analytics.com